T&C'S

The below outlined the Terms and Conditions set by Efstathia Creative. Please read carefully before purchasing.

 ACCEPTANCE OF TERMS AND CONDITIONS: 
By placing an order for goods on the site www.efstathiacreative.com.au you confirm accepting these Terms and Conditions and
work to commence.

 COPYRIGHT: 
Efstathia Creative holds copyright for all designs. Any unauthorized reproduction/copy of Efstathia Creative designs or products is
strictly prohibited. Any designs created remains the property of Efstathia Creative.

 PROOFS, SPELLING & PROCESS: 
Once your order has been received and your details have been provided. First proof will be emailed within 24-48 hours. If any further
text changes required please allow 24 hours. Please take the time to check over your proof thoroughly. Three (3) round of changes
included in your purchase. Further rounds of changes will be charged accordingly. Please proof and return any changes in
one (1) email as this is counted as your first round. 

Proofs are sent to you to check your chosen product, wording and layout prior to the final prints. It is your responsibility to check
that spelling, grammar, timings, names, venues and all other details are correct prior to print. Once you have approved
files for print, artwork will print exactly as shown in the final proofs. Efstathia Creative takes no further responsibility for
spelling, grammar or any other errors.

I cannot accept returns or process refunds due to errors on approved proofs. While I do my best to call attention to any errors that
I may see during the proofing process, final proofing is ultimately the responsibility of the client. Should you find an error on your
printed stationery, please contact me immediately. If your printed stationery does not match your approved proof, please contact
me immediately and I will reprint the artwork free of charge.

 CUSTOMER SATISFACTION: 
I want you to be happy with your stationery and I am committed to customer satisfaction. If you are unsatisfied in any way, please
contact me I will work with you to find a solution.

 PAYMENT: 
Designs that have been purchased through the shop on efstathiacreative.com.au 100% payment on ordering is required. Custom
work booked directly, require a 50% deposit upfront for commencement of work with the remaining 50% due before the work is sent
to print and all charges will be invoiced. Pricing changes through the process will be advised throughout the process on any
changes to the original order and your final invoice will be adjusted accordingly upon completion.

 QUANTITY: 
There is a minimum quantity for each item which can be found on each item listing.

STOCK: 
Please view details on each listing regarding stock options of the item listing. If you require a thicker stock please email me at
hello@efstathiacreative.com.au and I will arrange a quote.

 CURRENCY: 
Is shown in Australian Dollars 

 MONITOR COLOURS VS PRINTED OUTCOME: 
Please note colours you see on your monitor screen and email proofs may differ slightly to the actual final printed product. Colours on a
screen (RGB) should be used only as a guide only and not the print outcome. Colours vary depending on what type of screen you are
looking at, so there will always be a discrepancy between what you see on your screen and what you print out at home or what you
get back from the printer. Also please note printing on different paper stocks can affect the colour outcome and also different
print runs can differ with the colour slightly too. 

 REPRINTS/ORDERS: 
I highly recommended that spare invitations are ordered incase you forget to invite someone, always order approximately
10-15 more than you require. Reprints after approval to print a surcharge may apply for all reprints and then the normal cost of the
stationery and the additional postage is also payable. 

 CUSTOM DESIGN JOBS: 
The Terms and Conditions apply to any custom design artwork. 

 SUPPLY OF YOUR EVENT DETAILS/WORDING: 
All text that you would like to feature on your items of stationery to be supplied to me via the fillable boxes provided on the listing. 
Additional wording/spreadsheets can be supplied via email after you have placed your order at hello@efstathiacreative.com.au Any of
the invitation wording can be changed to suit your taste. Also any of the designs wording can be changed to suit any other event.

 INVITATIONS AND ENVELOPES:
Invitations please note are not placed into the envelopes provided. Please state upon your order if you would like them added to the envelopes and this
will come with an additional charge as more time is required to allow for this service.

 SHIPPING (WITHIN AUSTRALIA):
If you live in Sydney (St George Area), pick up may be arranged, please contact me prior to placing your order on the website. Order are sent
via Australia Post and Couriers will be used to deliver your packages and is at a charge of $25. Every care is taken to protect your order
when preparing for posting, however Efstathia Creative can not be held responsible for loss or damage caused to the item during shipping.

 SHIPPING (INTERNATIONAL):
Please contact me to arrange a quote for international shipping. Please note: International Shipping is only available for Stationery such as Invitations,
Enclosure Cards, Tags, Table Number Sets and Menus. (Excludes signage, chocolate favours).

 USE OF IMAGES AND SOCIAL MEDIA MARKETING: 
Efstathia Creative reserves the right to use the designs/photos of the designs on any social media platform owned by Efstathia Creative for marketing
purposes. Any personal details will be changed/blurred on designs for Marketing use on the Efstathia Creative social platforms.
Please advise if you don’t wish for images to be used by Efstathia Creative on any social media platform. 
Please tag/note/credit the images accordingly by Efstathia Creative if you add the images to any of your social media platforms
(#Efstathiacreative and @Efstathiacreative)

 PRIVACY POLICY:
For further details about the Privacy Policy please click here 

REFUNDS AND/OR CANCELLATIONS: 
In the event of an order being cancelled from your end, Efstathia Creative cannot refund any money that has already been paid. If I need to cancel
your order, in the unlikely event that you will be issued with a full refund. 

 RETURN POLICY: 
Due to the custom nature of stationery, returns and exchanges are not accepted. Any error(s) found after the artwork has been approved for print is your
responsibility. I am more than happy to arrange a reprint for you, with a discount applied.

 

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